The opportunity
About this role
Exciting New Career Opportunity: Dental Office Manager
Company: Spring Children's Dentistry
Job Type: Full-time / In-Person
Location: Spring, TX (2833 Riley Fuzzel Road, Suite 500)
Schedule:
Monday, Wednesday, Friday (7:40 AM to 5:00 PM)
Tuesday, Thursday (8:40 AM to 6:00 PM)
One Saturday per month (7:40 AM to 2:00 PM with a weekday off in exchange)
Compensation: Starting at $78K/year (based on experience) plus performance-based bonuses
Benefits: 401(k) with employer match, paid time off (PTO), employee discounts, professional development assistance, employee referral program, structured onboarding, EOS framework.
Spring Children's Dentistry is seeking an energetic, experienced, and results-driven Dental Office Manager to lead our established pediatric dental practice in Spring, Texas. This is not a traditional behind-the-desk administrative role. We are looking for an active, visible leader who leads by example, loves working alongside their team during busy rushes, and steps in at the front desk whenever needed. Operating on the Entrepreneurial Operating System (EOS) with Open Dental software, we combine clear accountability and measurable goals with a positive, supportive team environment. If you thrive in a fast-paced clinical setting, take pride in developing employees, and want to create an exceptional experience for local families, this is your next career move.
What You’ll Do
Lead from the Front: Maintain a visible leadership presence on the floor, working directly alongside your team during peak times to answer phones, assist with check-in/check-out, schedule appointments, and coordinate treatment.
Build Team Accountability: Set clear expectations for attendance, performance, and professionalism, addressing challenges promptly and conducting regular coaching and development sessions.
Drive Practice Metrics: Monitor key performance indicators including schedule utilization, collections, treatment acceptance, and patient retention while actively reducing cancellations and no-shows.
Oversee Financials & Treatment: Support treatment coordinators in presenting plans and financial arrangements, while supervising insurance verifications, billing, claims follow-up, and collections.
Coordinate Clinical & Front Desk Workflows: Partner closely with dentists and clinical assistants to optimize daily patient flow and keep appointments running on time.
Elevate Patient Care: Resolve parent inquiries and concerns with empathy, poise, and confidence, ensuring children and parents feel comfortable and supported.
EOS Execution: Actively participate in weekly EOS meetings, monitor division scorecards, and implement process improvements that elevate clinic productivity.
Who You Are
Experienced Dental Manager: At least 3 years of hands-on dental office management experience with comprehensive knowledge of front-office operations, insurance billing, and scheduling (REQUIRED).
Hands-On Player-Coach: You prefer being in the action rather than isolated in a private office, stepping into operational roles naturally to keep the practice running smoothly.
Accountability-Driven Leader: Proven ability to coach employees, set firm standards, and handle difficult conversations with fairness, respect, and clear expectations.
High-Volume Problem Solver: Calm, organized, and solutions-oriented when managing competing priorities in a busy, multi-provider pediatric practice.
Tech & Systems Fluent: Strong working knowledge of dental practice software (Open Dental experience is a strong plus) and comfort with structured operating frameworks like EOS.
Family-First Communicator: Warm and engaging with children and parents. Pediatric dental experience and bilingual English/Spanish fluency are valued pluses.
Full Schedule Availability: Ready to commit to our clinic schedule, including one Saturday morning shift per month (with a weekday off provided).
What We Offer
Competitive Compensation: Starting salary of $78,000 per year plus rewarding, performance-based bonus opportunities.
Robust Benefits Package: 401(k) with company match, paid time off, employee discounts, professional development support, and referral bonuses.
Structured EOS Culture: Work in a well-organized practice running on the Entrepreneurial Operating System, providing clear responsibilities, measurable goals, and zero organizational drama.
Modern Tools & Established Systems: Structured onboarding and Open Dental software designed to keep workflows efficient and team communication clean.
Privately Owned Impact: Enjoy working directly with leadership where your contributions are recognized and your leadership actively shapes the culture.
Ready to lead from the front and build a high-performing dental team?
Meet the team
About Spring Children's Dentistry
At Spring Children’s Dentistry, we understand that pediatric dental emergencies can be alarming for both children and parents. Whether it’s a sudden injury or an unexpected dental issue, it’s essential to know what can lead to these emergencies and how to respond effectively. In this article, we’ll explore the five common causes of pediatric dental emergencies, empowering you with knowledge and tips to manage these situations.