The opportunity
About this role
Make a difference where it matters. As a Retail Associate at the Monterey Bay Aquarium, you’ll play a vital role in creating unforgettable guest experiences while supporting real sustainability efforts.
About the Role:
Join the SSA Group team at one of the world’s most iconic aquariums. This isn’t just retail—it’s purpose-driven service that supports marine conservation.
What You’ll Do:
Provide friendly, responsive service to guests of all ages
Maintain clean, organized, and well-stocked displays
Assist with inventory tracking and guest product requests
Follow safety and cleanliness standards
Contribute to a team committed to excellence and sustainability
Pay & Perks:
$17.00/hr
Week-long paid onboarding
Employee discounts on retail and meals
Paid parental leave
Employee assistance program
Career growth in a mission-driven environment
Schedule & Location:
On-site at the Monterey Bay Aquarium, flexible hours including weekends and holidays.
What We’re Looking For:
Strong communication and people skills
Passion for conservation and customer service
Comfortable working in a fast-paced, team-oriented setting
Reliable, accountable, and eager to learn
You have open availability and are available to work as needed.
Why Join Us:
We’re more than a store. SSA Group partners with the Monterey Bay Aquarium to eliminate single-use plastics and support local food systems—every shift supports sustainability.
Next Steps: Ready to make an impact? Apply now.
SSA Group, LLC. is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, marital status, national origin or ancestry, age, physical or mental disability, medical condition, genetic information, military/veteran status, or any other characteristic protected by federal, state, or local laws.
Reasonable Accommodation
We are committed to providing reasonable accommodations for qualified applicants with disabilities, disabled veterans, or those with other needs during the application or interview process. If you require an accommodation, please contact hello@hirebus.com
San Francisco Fair Chance Ordinance (if applicable)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For more information, please review the “Fair Chance Ordinance – Know Your Rights” document. By submitting your job application, you confirm that you have reviewed this document.
California Consumer Privacy Act (CCPA)
All California residents: By submitting your job application, you acknowledge that you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (“Notice”).
What you'll bring
Requirements
You are reliable and enjoy working with people.; You have a passion for conservation and sustainability.; You thrive in a fast-paced, dynamic environment.; You are committed to ensuring guests have a seamless experience.; You work well both independently and in a team setting.
Meet the team
About SSA Group at the Monterey Bay Aquarium
SSA Group at the Monterey Bay Aquarium is all about one thing - hospitality. We make sure the best attractions in the world serve their guests at the highest levels. Join our team to learn what it means to serve others!